MARKETING SERVICES AGREEMENT

This Marketing Services Agreement (the "Agreement") is entered into between Wealthlink Media LLC ("Service Provider," "we," "us," or "our") and the undersigned client ("Client," "you," or "your"). Collectively referred to as the "Parties."

By accepting this Agreement, the Client confirms they have read, understood, and agreed to all terms. This Agreement becomes effective upon acceptance (the "Effective Date").

STATEMENT OF WORK SUMMARY

Plan: Growth Plan — $247 per month

Included Deliverables:

• SEO-optimized WordPress website with unlimited service pages

• 10 location pages targeting Client-selected service areas

• Website completion and launch within approximately one (1) week of receipt of all required assets (see Section 3)

• CRM integration, setup, and ongoing management

• Website hosting, security, and maintenance

• Five-star review generation system integrated with the CRM

• Two (2) SEO-optimized blog posts per week, written and published to the Client's WordPress site

• Three (3) Google Business Profile posts per month

• Google Business Profile optimization

• Performance monitoring and technical support

Google Business Profile Optimization Setup Fee: $250, due up front, completed within Week 1 following onboarding.

Website Buyout (optional, any time): $1,500 one-time — see Section 10.

TIMELINE AND MILESTONES

Day 1 — Onboarding

• Onboarding call and intake questionnaire

• Asset collection (logos, photos, service list, service areas, credentials)

• CRM and system access setup

Days 2–7 — Buildout

• WordPress website build, service pages, and location pages

• On-page SEO configuration

• Google Business Profile optimization

• CRM automation and review system setup

Day 7 (approximate) — Launch

• Quality assurance and testing

• Site launch

• Blog and Google Business Profile publishing schedule begins

Estimated Go Live: Approximately one (1) week from the date all required assets and credentials are received. This timeline is dependent entirely on Client responsiveness and does not begin until intake is complete.

1. SCOPE OF SERVICES

Wealthlink Media provides marketing, digital optimization, and system management services designed to support online visibility and operational consistency. Services under the Growth Plan include only those items expressly listed in the Statement of Work above.

Not included unless separately agreed in writing:

• Paid advertising management or ad spend

• Backlink building or off-site link acquisition

• Custom website design, custom development, or structural redesign (see Section 4)

• Additional location pages beyond ten (10)

• Graphic design, video production, or photography

• Social media posting or management

• Copywriting outside of the included blog posts

• Third-party software costs not expressly listed

• E-commerce functionality, membership systems, or booking integrations beyond standard CRM setup

2. WEBSITE STANDARDS AND TEMPLATE STRUCTURE

The Client acknowledges that Wealthlink Media builds websites using proprietary, tested SEO frameworks, page structures, templates, and internal linking architecture developed over years of ranking contractor websites. This structure is the product. It is the reason the site ranks, and it is the reason the price is what it is.

The Client understands and agrees that the site will be built according to Wealthlink Media's proven structure, not to the Client's design preferences.

3. CLIENT RESPONSIBILITIES

The Client agrees to:

• Complete onboarding intake within five (5) business days of the Effective Date

• Provide all required assets, content, photos, and credentials promptly

• Provide administrative access to the Google Business Profile, domain registrar, and any existing hosting

• Respond to requests for information, approvals, or documentation within three (3) business days

• Maintain a working business phone number and answer or return inbound calls generated through the systems

• Maintain timely, professional communication

If no communication or materials are provided for thirty (30) days, services may be paused or terminated without refund, and any performance-related commitments under Section 12 are void.

4. WEBSITE REVISIONS AND CUSTOM WORK

4.1 Included Revision

The Client receives one (1) revision round on the completed website. This revision is strictly limited to:

• Photos (swapping, replacing, or removing images)

• Wording (text, copy corrections, service descriptions, contact details)

The revision request must be submitted in writing within seven (7) days of site launch. Revision requests submitted after that window are treated as custom work under Section 4.3.

4.2 What Is Not Included in the Revision

WE WILL NOT CHANGE OUR SEO, THE STRUCTURE OF THE WEBSITE, OR ANYTHING IN THAT REGARD. The included revision does not cover:

• Page structure, layout, or template changes

• SEO configuration, keyword targeting, meta data, headings, schema, or internal linking

• Navigation or menu restructuring

• Adding, removing, or reordering page sections

• Color schemes, fonts, or brand styling changes

• Custom design elements, animations, or bespoke functionality

• Reordering or restructuring of service or location pages

4.3 Custom Work Rate

If the Client wishes to make structural, design, SEO, or otherwise custom changes to the website, such work will be quoted and billed at $100.00 per hour.

The Client acknowledges and agrees that structural changes typically require an average of ten (10) to twenty (20) hours of work, meaning a typical custom request will cost between $1,000.00 and $2,000.00. An estimate will be provided in writing before any billable work begins, and work will not commence until the Client approves the estimate in writing and prepays the estimated amount.

4.4 Effect of Custom Changes on Performance

The Client acknowledges that structural, SEO, or design changes requested by the Client may negatively affect search rankings, traffic, and lead volume. Any Client-requested structural or SEO change immediately and permanently voids the Extended Service Commitment described in Section 12.

5. UNAUTHORIZED CHANGES AND SEO DISCLAIMER

Changes made by the Client or any third party to the website, hosting environment, CRM, Google Business Profile, or DNS without written authorization from Wealthlink Media may negatively impact performance, break functionality, or cause data loss.

Wealthlink Media is not responsible for any resulting loss of rankings, traffic, leads, or revenue, and any repair work required as a result will be billed at the rate in Section 4.3.

Results Disclaimer: Results vary. No guarantees are made regarding rankings, traffic, leads, calls, conversions, or revenue except as expressly and narrowly set out in Section 12.

6. GOOGLE BUSINESS PROFILE

The Client acknowledges:

• Google may require verification steps outside our control

• Profiles may be suspended, unverified, or removed by Google at any time

• Google's policies, algorithms, and features change without notice

Wealthlink Media will assist with reinstatement if the Client provides supporting documentation, including business registration, utility bills, license, or signage. We are not responsible for losses caused by Google actions, policy changes, or unverifiable Client information.

The Client must maintain a verified, active, and compliant Google Business Profile at all times. Loss of verification caused by Client action, inaction, or ineligibility voids Section 12.

7. CRM AND REVIEW SYSTEM

Wealthlink Media provides CRM setup, integration, automation, and management, including an automated five-star review request system.

The Client acknowledges that the review system requires Client input — specifically, submitting completed customer jobs into the system so review requests can be sent. Wealthlink Media cannot generate reviews without the Client supplying completed job contacts.

The Client agrees to comply with all applicable laws and platform policies regarding review solicitation, including the prohibition on incentivizing, filtering, gating, or fabricating reviews. The Client is solely responsible for the accuracy and legality of any customer contact information submitted into the system, and for compliance with applicable SMS and email consent requirements (including TCPA and CAN-SPAM). The Client indemnifies Wealthlink Media against any claim arising from Client-submitted contacts.

8. CONTENT

Blog posts and Google Business Profile posts are produced using SEO research and AI-assisted drafting with human oversight. The Client is responsible for reviewing published content and notifying Wealthlink Media of any factual inaccuracy, licensing claim, or compliance concern.

Content produced under this Agreement is created for the Client's site but remains the property of Wealthlink Media until a buyout is completed under Section 10.

9. PAYMENT TERMS

Monthly Plan: $247.00 per month Google Business Profile Optimization Setup Fee: $250.00, due up front before work begins Custom Work: $100.00 per hour, prepaid per approved estimate Website Buyout: $1,500.00 one-time

Payments renew automatically on the same date each month. The Client authorizes Wealthlink Media to charge the payment method on file for all recurring fees until cancellation is properly submitted under Section 11.

Failed Payments: If a payment fails, the Client has three (3) business days to cure. After that, services may be suspended without notice. A $35.00 failed payment fee applies to each declined transaction. Suspension does not pause or extend the billing cycle.

10. WEBSITE OWNERSHIP AND BUYOUT

The website, its files, its structure, its SEO configuration, and all associated systems remain the sole property of Wealthlink Media unless purchased.

Website Buyout: $1,500.00 one-time, available at any time.

Includes:

• Full ownership transfer of the WordPress website

• Website files and database export

• Access credentials

Does not include:

• CRM systems, workflows, or automations

• Review system

• Proprietary tools, templates, or frameworks

• Continued hosting, maintenance, or support (available separately)

If services are discontinued and no buyout is completed, the website is taken offline and remains the property of Wealthlink Media. The Client's domain name always remains the Client's property.

11. TERM AND TERMINATION

This is a month-to-month agreement.

Cancellation: Seven (7) days' written notice is required, submitted via email to [email protected] prior to the next billing date. Cancellation is effective at the end of the then-current paid billing period. Notice submitted fewer than seven (7) days before a renewal date takes effect the following cycle.

Retention Option: $247 per month for continued hosting and system access following termination of active services.

Wealthlink Media may terminate this Agreement at any time with fourteen (14) days' notice, or immediately in the event of non-payment, abusive conduct, illegal activity, or material breach.

12. EXTENDED SERVICE COMMITMENT

12.1 The Commitment

If, after six (6) consecutive full months of paid service, the Client is not receiving consistent monthly work from the systems provided, Wealthlink Media will continue providing all Growth Plan services at no charge until the Client reaches consistent monthly job volume, absorbing all software, labor, hosting, and third-party costs during that period.

"Consistent monthly work" for the purposes of this Section means up to fifteen (15) Qualified Jobs per month.

This is a service continuation commitment. It is not a refund, a rebate, a credit, or a money-back guarantee, and it does not entitle the Client to the return of any amounts already paid.

12.2 Definitions

• "Qualified Lead" means any inbound phone call, form submission, text message, chat, booking, or Google Business Profile action originating from the website, blog content, Google Business Profile, or CRM systems provided by Wealthlink Media, from a prospective customer inquiring about the Client's services.

• "Qualified Job" means any completed, paid work performed by the Client for a customer that originated from a Qualified Lead.

12.3 Mandatory Qualifying Conditions

The Extended Service Commitment applies only if the Client has satisfied every condition below throughout the entire six (6) month period. Failure of any single condition voids this Section in full.

(a) Review System Usage — Mandatory. The Client must use the Wealthlink Media review system a minimum of two (2) times per month, every month, submitting completed customer jobs into the system for review requests. Consistent five-star reviews are an integral factor in ranking on Google and in AI search platforms such as ChatGPT. A client who does not feed the review system cannot rank, and Wealthlink Media will not work for free to compensate for that. Usage is verified from CRM records, which are conclusive.

(b) Perfect Payment History. The Client must not miss, decline, dispute, delay, or pause a single payment during the six (6) month period. Any failed payment not cured within three (3) business days voids this Section.

(c) No Qualified Leads. If the Client receives even one (1) Qualified Lead during the six (6) month period, this Section does not apply. Tracked call records, form submissions, and CRM entries are conclusive evidence.

(d) Ongoing Communication. The Client must maintain communication with Wealthlink Media, checking in at minimum once every other month (a minimum of three check-ins across the six-month period), and must report any issue, concern, or performance question in writing, immediately upon the issue arising. Issues raised for the first time at the end of the term are deemed waived.

(e) Responsiveness. The Client must respond to all Wealthlink Media requests for assets, approvals, credentials, or documentation within three (3) business days.

(f) No Unauthorized or Structural Changes. Neither the Client nor any third party may modify the website, SEO configuration, hosting, DNS, CRM, or Google Business Profile without written authorization. Client-requested custom or structural work under Section 4.3 also voids this Section.

(g) Google Business Profile in Good Standing. The Client must maintain a verified, active, policy-compliant Google Business Profile with accurate NAP information for the full six (6) months.

(h) No Competing Services. The Client must not engage another SEO provider, agency, or contractor to work on the same website, Google Business Profile, or search presence during the six (6) month period.

(i) Lead Handling. The Client must answer or return inbound calls and respond to inbound form and text inquiries within one (1) business day, and must have the operational capacity, licensing, insurance, and staffing to perform the services advertised. Failure to answer the phone is not a marketing failure.

(j) Accurate Onboarding Information. All information provided at onboarding — service areas, services offered, business name, address, license status — must be accurate and lawful.

(k) Timely Written Claim. The Client must submit a written claim to [email protected] within fifteen (15) days following the end of the sixth (6th) month, including documentation of job volume for each month. Claims submitted after this window are permanently waived.

(l) Documentation. The Client must provide, on request, reasonable documentation substantiating monthly job counts, including invoices, job records, or accounting exports. Refusal to provide documentation voids this Section.

12.4 Account Review

Upon receipt of a timely claim, Wealthlink Media will conduct a full account review covering CRM records, call tracking, form submissions, review system usage, payment history, communication logs, and Google Business Profile analytics. If the account review shows that any condition in Section 12.3 was not met, Wealthlink Media will not continue services at no charge. Wealthlink Media's records and analysis govern, and the determination is final.

12.5 Duration and Limits

If the commitment is triggered and honored, continued free service is capped at a maximum of six (6) additional months, at which point the Parties will discuss continuation, adjustment, or termination in good faith. All conditions in Section 12.3 continue to apply throughout any free service period, and a lapse in any of them ends the free service period immediately.

12.6 Exclusions

This Section does not apply where the shortfall in job volume results from: seasonality; economic or market conditions; the Client's pricing, sales ability, close rate, reputation, capacity, or service quality; existing negative reviews; loss of licensing or insurance; business closure, sale, relocation, or change of ownership; Google penalties or algorithm changes; platform outages; or any act, omission, or force majeure event outside Wealthlink Media's reasonable control.

13. NO REFUND POLICY AND CHARGEBACK PROVISIONS

13.1 No Refunds

All payments made under this Agreement are final and non-refundable. The Client expressly acknowledges that Wealthlink Media begins allocating labor, hosting resources, software licenses, SMS messaging credits, and other third-party costs immediately upon receipt of payment, and that these costs cannot be recovered. NO REFUNDS will be issued under any circumstance, including but not limited to:

• Dissatisfaction with results or performance

• Lack of leads, traffic, calls, or rankings

• Change of business direction, ownership, or closure

• Client-side delays in providing assets, access, or feedback

• Voluntary cancellation

• Failure to use or log into provided systems

• Disagreement with website design, structure, or content

13.2 Performance Disclaimer

Refunds are not available based on performance outcomes. Marketing results vary based on industry, competition, Client responsiveness, market conditions, third-party platforms (Google, Meta, etc.), and other factors outside Wealthlink Media's control.

13.3 Cancellation Is the Sole Remedy

The Client's sole remedy for ending services is the cancellation procedure in Section 11. Services rendered prior to the effective cancellation date are non-refundable.

13.4 No Chargebacks

The Client agrees not to initiate, file, or pursue any chargeback, payment dispute, or reversal with any bank, credit card issuer, or payment processor for any charge made under this Agreement. All services are digital, ongoing, and delivered immediately upon billing. Any billing concern must first be raised directly with Wealthlink Media in writing and given a minimum of fourteen (14) days for resolution.

13.5 Chargeback Consequences

Any chargeback initiated in violation of Section 13.4 is a material breach of this Agreement. In such event, the Client agrees that:

• (a) Wealthlink Media will dispute the chargeback using this signed Agreement, message records, delivery logs, and proof of service as evidence;

• (b) The Client will be liable for the full disputed amount plus a $150 administrative fee per disputed transaction;

• (c) The Client will be liable for all attorney's fees, arbitration fees, collection costs, and court costs incurred in recovery;

• (d) All services, hosting, and system access will be suspended immediately, and the website, CRM systems, automations, and associated assets remain the sole property of Wealthlink Media under Sections 10 and 15;

• (e) The matter may be referred to legal counsel and/or a third-party collections agency, and may be reported to applicable commercial credit reporting agencies.

13.6 Required Resolution Path

Any billing dispute, concern, or request for adjustment must be submitted in writing to [email protected]. The Parties agree to engage in good-faith discussion before escalating to Section 21. Filing a chargeback is not a substitute for this process and will not be treated as notice of cancellation or a request for refund.

14. THIRD-PARTY PLATFORMS

Services depend on third-party platforms including Google, WordPress, hosting providers, CRM software, and messaging providers. Wealthlink Media is not responsible for outages, policy changes, algorithm updates, price increases, account suspensions, or discontinuation of any third-party service. If a third-party cost increase materially affects service delivery, Wealthlink Media may adjust pricing with thirty (30) days' written notice.

15. OWNERSHIP AND INTELLECTUAL PROPERTY

All systems, templates, workflows, frameworks, page structures, SEO methodologies, automations, and proprietary tools remain the sole property of Wealthlink Media and are not transferred under any circumstance, including a website buyout under Section 10. The Client retains ownership of its own trademarks, logos, business name, domain name, and customer data.

16. CONFIDENTIALITY

Both Parties agree to keep all proprietary information confidential during and after the term of this Agreement.

17. INDEMNIFICATION

The Client agrees to indemnify and hold harmless Wealthlink Media, its owners, employees, and contractors from any claims, damages, or costs arising from Client-provided content, Client-submitted contact data, misuse of the systems provided, misrepresentation of the Client's business, or violation of applicable law.

18. LIMITATION OF LIABILITY

Wealthlink Media's total aggregate liability under this Agreement is limited to the amount paid by the Client in the sixty (60) days preceding the claim. Neither Party is liable for indirect, incidental, consequential, or lost-profit damages.

19. FORCE MAJEURE

Neither Party is responsible for delays or failures caused by events outside reasonable control, including natural disasters, outages, platform failures, labor disruption, or governmental action.

20. INDEPENDENT CONTRACTOR

This Agreement does not create a partnership, joint venture, or employment relationship.

21. DISPUTE RESOLUTION

Disputes will be handled through:

• Informal good-faith discussion (minimum fourteen (14) days)

• Binding arbitration in Maricopa County, Arizona, before a single arbitrator

In the event of a chargeback or other breach under Section 13, the prevailing party is entitled to recover attorney's fees, arbitration costs, and collection costs. Outside of Section 13 breaches, each Party bears its own costs.

22. GOVERNING LAW

This Agreement is governed by the laws of the State of Arizona. Venue is Maricopa County, Arizona.

23. MODIFICATION AND ASSIGNMENT

Wealthlink Media may update these terms with thirty (30) days' written notice; continued use of services after that period constitutes acceptance. The Client may not assign this Agreement without written consent. Wealthlink Media may assign this Agreement in connection with a sale or transfer of its business.

24. ENTIRE AGREEMENT

This document represents the full agreement between the Parties and supersedes all prior verbal or written agreements, proposals, advertisements, sales calls, and representations. No promise, guarantee, or representation made verbally or in any marketing material is binding unless expressly stated in this Agreement.

25. SEVERABILITY

If any provision is found unenforceable, the remaining terms remain in full force.

26. NOTICES

Wealthlink Media LLC [email protected] Office Hours: 9:00 AM – 5:00 PM MST

Client communication is considered received once acknowledged by email.

ACCEPTANCE

By signing below, the Client acknowledges they have read, understood, and agreed to all terms of this Agreement, and specifically acknowledges the following by signing:

I understand I receive one revision limited to photos and wording only, and that structural, design, and SEO changes are billed at $100/hour and typically require 10–20 hours.

I understand the website remains the property of Wealthlink Media unless I purchase it for $1,500.

I understand the Extended Service Commitment in Section 12 requires me to use the review system at least twice per month, never miss a payment, maintain communication, and meet all other listed conditions, and that receiving even one Qualified Lead means it does not apply.

I understand all payments are non-refundable and I agree not to file a chargeback.